Mobile phone/gadget insurance is provided for serving officers, retired officers and their subscribing partners whilst in the UK and up to 90 days if abroad.
Cover can be extended to include other resident family members by contacting George Burrows and on payment of an annual additional premium.
Insurers will pay one claim per member per year, up to a maximum of £1,000 per claim, for repair or replacement (as applicable), in the event of:
-Accidental loss (mobile phones only)
Mobile phones/gadgets must be less than 36 months old at commencement of cover, with valid proof of purchase.
Items purchased second hand or outside of the UK are not covered under this policy.
There is no cover for loss or damage to accessories of any kind.
There is no cover for reconnection costs or subscription fees of any kind.
A policy excess of £25 will be applied to items valued up to £250 (when new) and £50 for items valued up to £1,000 (when new).
If your phone or gadget is an Apple product you may prefer to take the item to your local Apple store for repair or replacement. You will first need to call the number below to ensure your claim is successful after which you will be furnished with the details as to how to proceed with an Apple service. On receipt of your till receipt from the Apple Store, the insurer will deduct the excess fee and reimburse you for the remainder of the cost, up to £200.
Call: 0203 794 9318** to make a claim quoting your collar number
Please refer to the policy wording for further information and policy conditions, which should be read carefully, in particular the exclusions and limitations.
**Lines are open Monday to Friday from 9am to 6pm.
West Midlands Police Federation is an Appointed Representative of Arthur J Gallagher Insurance Brokers Limited, and George Burrows is a trading name of Arthur J Gallagher Insurance Brokers Limited, which is authorised and regulated by the Financial Conduct Authority. Registered Office: Spectrum Building, 7th Floor, 55 Blythswood Street, Glasgow G2 7AT. Registered in Scotland. Company Number: SC108909
Supercover Insurance Ltd is authorised and regulated by the Financial Conduct Authority. FCA Registration 313806 www.fca.org.uk. Registered Office: 602 Cumberland House, 80 Scrubs Lane, London NW10 6RF.